IN-JOB TRAINING
Once in a role within the Building Materials Industry you would normally receive training from your employer when you start and throughout your career. These work-based courses offer you the chance to develop your skills and progress in your career.
BMF TRAINING COURSES
BMF training courses are designed for those in the Building Materials Industry. They are taught by tutors expert in their subjects and can lead to nationally recognised qualifications. They have split the training course into two sectors - Merchants and Suppliers. There are various areas where you can take courses, these include: Leadership, Sales, Induction and Operation, Transport, Apprenticeships and Product Knowledge. Use the tabs below to look at the courses available in these areas.
Merchant Courses
Our Leadership courses include:
- This course is designed to introduce an individual into the world of supervision. It shows how to effectively gain results through the development and leadership of others, and how to make a positive transition into a significantly more responsible role within the business.
- This three day course is designed for newly promoted or soon to be promoted Managers who are looking for an introduction to the key principles of effective modern management. Aimed at Branch Managers, Assistant Mangers, Department Managers, Trading Managers.
- This course focuses on the importance of the effective management of people within any business. It will equip Managers with the skills to professionally lead individuals or teams, whilst maintaining productivity and meeting company objectives.
- This course emphasises the requirement for all to be effective ‘time managers’. It is a prerequisite to the efficiency and level of customer service in any business. This workshop will identify practical ways to pre-plan, prioritise and structure a working day and reiterate the importance of delegation and teamwork.
- This half-day course explores what constitutes banter and what is acceptable in the modern workplace. Delivered by an employment lawyer with an understanding of the Builders Merchant Sector, this course examines what is acceptable and what oversteps the mark into harassment or bullying behaviour.
- This course is designed to show how best to construct a full range of business correspondence. It will ensure total understanding of the way written communication should be produced and the pitfalls that arise from sub-standard correspondence.
- This course focuses on the importance of the effective management of people within any business. It will equip Managers with the skills to professionally lead individuals or teams, whilst maintaining productivity and meeting company objectives.
- These days, the ability to present well has never been more important. Whether it’s presenting to colleagues, giving an important speech at conference or a product demo to customers, your ability to influence and express yourself clearly is a make-or-break skill.
Our Sales courses include:
- This course is designed to show delegates the best way to increase sales using telephone contact. It will allow delegates to identify telephone sales opportunities and how to turn them into profit.
- It is all too easy to discount to ensure you ‘Get the Business’, but would you get it anyway? How many of your staff are unaware of the implications of discounting the sale? Margin erosion is a key problem affecting the bottom line and with the pressures of the customer expecting discounts should be a key focus for the business.
- This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.
- (Run over 2 blocks of 2 days) This in depth sales course will enhance the expertise used by existing sales representatives and provide new concepts and techniques to make the most of their sales visits. This will explore the requirements needed to ensure successful sales pitches and show how to engage your customer in your product lines and services.
- This engaging and interactive workshop explores the fundamental sales skills for internal sales staff that are essential in the modern marketplace.
For further information download the BMF training prospectus
Our Induction & Operations courses include:
- This is a Distance Learning Programme that includes a Course book and a Task book in which learners record their answers to the set questions. The benefit of this type of learning is that it can be done at a pace and at times to suit the learner. It will explain and help understand what exactly customer care is especially as seen through the eyes of customers themselves. It will also demonstrate the importance of good, clear and honest communication between customers and those people representing the business. Finally it establishes the key skills of delivering effective customer care for the benefit of the customers and the business itself.
- Course Description to Come
- Course Description to Come
- Managing stock levels is the key to any merchant/supply business. This one day course will show how to maintain the required stock level, therefore leading to accurate stock takes, ensuring you are complying with the HSE and having a positive influence on overall customer service.
- This effective course will show how to maintain a high level of security, keeping loss and shrinkage to a minimum. It will cover precautions and everyday measures to ensure safety and security. This will suggest solutions for each individual problem area.
- The course is deliberately designed to be interactive and engaging with lots of opportunity for participation through games and practical exercises designed to leave merchant staff with the right skills to hit the ground running!
- This course is designed to give a basic but informative overview of the finance side of a business, specifically for those not directly involved in the day-to-day function of financial management. This course is a must for anyone with the need to fully understand financial reports.
- This practical programme will give the knowledge and understanding needed to develop a warehouse layout that will operate safely, efficiently and economically, so as to add contribution to the overall profitability of the organisation. Each area covered in the workshop will conclude with plans of action to help with implementation on the job.
For further information download theBMF training prospectus
Our Transport courses include:
- By 10 September 2019 all goods vehicle drivers will have had to have completed 35 hours of periodic training and will need to have 35 hours of refresher training during every further 5 years. BMF’s approved transport advisers and its partner in the delivery of transport training are Prompt Training. They can help you identify the most practical, efficient and cost-effective way to manage your Driver CPC training programme to suit your business requirements and drivers’ training needs. We have a variety of courses available and the option to train drivers at your premises or at a range of venues nationwide.
- This specifically designed course will provide delegates with an informative overview on the requirements for operating from one vehicle to a fleet. This can address any concerns over legislation and requirements relating to business transport.
- This course focuses on ensuring total compliance with the Operator’s Licence requirements. Any merchants who operate commercial vehicles need to have a full understanding of what is required; this workshop will ensure that is provided.
- This course is designed to ensure delegates will have an understanding of the expense incurred when operating delivery vehicles, and how important it is to ensure that the correct type of vehicle is used in an organised and cost efficient way.
Our Specialist courses include:
- This practical and specialist course introduces delegates to the skill of ‘taking off’ of materials from standard drawings. It is highly practical and will enhance basic skills as well as improve competencies of delegates.
- Success in planning any kitchen depends on how well the designer understands and adheres to the design process – which is all about knowing how to take a good brief from the customer. Vitally important is the correct and accurate way of carrying out a survey, keeping up with current compliance and how that impacts on the plan. This is the area where profit is often lost, if the plan does not work and the units do not fit then the cost of putting it right eats away into the profit of the project.
- The success to planning any bathroom depends on understanding and adhering to the design process – which is all about knowing how to take a good brief from your customer. Vitally important is the correct and accurate way of carrying out a survey, keeping up with current compliance and how that impacts on your plan. This is the area where profit is often lost, if the plan does not work and the units do not fit then the cost of putting it right eats away into the profit of the project.
Supplier Courses
Our Management Development courses include:
- If you are an experienced manager in either a Merchant or Supplier Member of the BMF, the new Postgraduate Diploma in Merchant Leadership & Strategy will be of interest to you. The BMF is working with a University who will run the course and award their Postgraduate Diploma in Merchant Leadership and Strategy to successful graduates.
- ‘More meetings!’ Many people see meetings as a waste of time: No clear agenda or objectives, people who dominate, no real actions decided, overrunning time…..sound familiar? This training course is designed to help a chairperson organise the meeting well, and lead it with confidence so that the best outcomes can be achieved in the shortest time.
Our Leadership Courses:
- This course is designed to introduce an individual into the world of supervision. It shows how to effectively gain results through the development and leadership of others, and how to make a positive transition into a significantly more responsible role within the business.
- This course focuses on the importance of the effective management of people within any business. It will equip Managers with the skills to professionally lead individuals or teams, whilst maintaining productivity and meeting company objectives.
- This course emphasises the requirement for all to be effective ‘time managers’. It is a prerequisite to the efficiency and level of customer service in any business. This workshop will identify practical ways to pre-plan, prioritise and structure a working day and reiterate the importance of delegation and teamwork.
- This course is designed to show how best to construct a full range of business correspondence. It will ensure total understanding of the way written communication should be produced and the pitfalls that arise from sub-standard correspondence.
- This workshop will provide attendees with the tools to enhance staff potential. It will show how to get the best performance from employees, through motivation, on the job development and practical support. Increasing staff performance can also improve staff retention through a mutual and professional respect.
- These days, the ability to present well has never been more important. Whether it’s presenting to colleagues, giving an important speech at conference or a product demo to customers, your ability to influence and express yourself clearly is a make-or-break skill.
- The costs associated with having a high turnover of staff are considerable. This is both in financial terms, and in time and effort when having to replace and train new people after key members of staff have left the business. This is a common problem across the industry and this course has been specifically designed to help meet this challenge.
- If you are looking to develop, motivate, inspire or evaluate your team then we can deliver the results. For team building that truly connects with what your people do in the workplace then working with the BMF PGS Team are the perfect fit. We focus on delivering tools, techniques and results which are totally transferable back into the working environment.
- This three day course is designed for newly promoted or soon to be promoted Managers who are looking for an introduction to the key principles of effective modern management. Aimed at Branch Managers, Assistant Mangers, Department Managers, Trading Managers.
Our Sales Courses:
- This course is designed to show delegates the best way to increase sales using telephone contact. It will allow delegates to identify telephone sales opportunities and how to turn them into profit.
- It is all too easy to discount to ensure you ‘Get the Business’, but would you get it anyway? How many of your staff are unaware of the implications of discounting the sale? Margin erosion is a key problem affecting the bottom line and with the pressures of the customer expecting discounts should be a key focus for the business.
- This engaging and interactive workshop explores the fundamental sales skills for internal sales staff that are essential in the modern marketplace.
- This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.
- In this up-to-date workshop, you will learn how social media is changing the relationship between businesses and their customers. You will be given an overview of how to plan and implement an effective Social Media Strategy for your organisation.
- This one-day interactive workshop will help you understand Search Engine Optimisation and getting listed higher up search engines like Google.
- The BMF offer a popular stand-alone ‘Maximising Margin’ training course which may well result in an improvement of margin upon return to the workplace. However, to ensure that changes in behaviour are ‘driven home’ and applied, a change of culture within the branches and the business as a whole is often required. Proven margin improvement has been witnessed when a training programme is delivered that includes all sales staff, including Branch Managers and Senior Management. This programme is tailored to suit the members individual needs and may involve a number of phases. This would involve examining current practices and delivering training for the staff, whilst providing practical advice regarding any potential staff incentives. Further support can be provided to ensure that the majority of staff fully embrace the ideology and concept of the programme.
- You will explore the different phases of a project from design to finishing, the different packages of work at each construction phase, and the different sub-contractors who are likely to be involved.
- The course details the various stages of building a house from the ground works, to first lift, second floor lift to roof and decorative finishing and explains all of the products that are used at each stage of the process.
- This sales training course will help you develop an account management plan to build lasting client relationships and maximise sales opportunities with your key accounts.
- This course is designed to enable Sales Managers to effectively manage the performance of their team, and learn how to use coaching as a development and performance improvement tool.
- This field sales training course provides you with the knowledge and skills necessary to enable you to develop a sales strategy and achieve results.
- This interactive workshop will help you understand the merchant structure, the difference between independent and national merchants and how buying groups affect purchasing decisions.
- This training course will help you prepare and conduct negotiations with suppliers to ensure you are fully prepared and able to negotiate a positive outcome for your business, while maintaining the supplier relationship.
- The course is designed to provide delegates with a view from the perspective of the customer. Various ways of improving levels of customer service are examined, and delegates are provided with an opportunity to express views as to how both they and the company they work for can improve.
Our Product Knowledge Courses:
- BMF Campus offers high quality and cost-effective product learning. Being on-line it offers an attractive and enjoyable way for employees to gain understanding of a wide range of product and technical issues. The easy administration tools enable member companies to put together personalised courses comprising hand picked modules for the individuals concerned.
